Laser hair removal package terms and treatment preparation
Package and treatment plan terms
- The per-treatment price shown for a treatment plan applies when purchasing the corresponding plan of 4 or 8 treatments. The total plan price is stated in each offer.
- The treatment areas included in Basic Set, PRO Set, Super Set and My Way Set cannot be exchanged for other areas.
- When purchasing a Super Set plan of 4 or 8 alexandrite laser hair removal treatments, full-face laser hair removal is included as a complimentary gift. This offer does not apply to individual treatments or diode laser hair removal.
Preparing for your treatment
- Before your appointment, the treatment areas must be clean and the hair must be shaved.
- If a treatment area has not been properly prepared, an additional preparation fee of €15 per area applies. This service is not available for intimate areas.
- Intimate areas must be prepared before your appointment. If they have not been prepared, the treatment will not be performed.
Interest-free instalments for your laser hair removal treatment package
The total price of a laser hair removal treatment package can be paid in two equal instalments. No interest or additional fees apply to this payment option.
The first instalment, equal to 50% of the total package price, is payable at the first treatment appointment included in the package. The due date for the second instalment depends on the number of treatments in the package:
- 4-treatment package: the remaining 50% must be paid before the second treatment begins.
- 8-treatment package: the remaining 50% must be paid before the fourth treatment begins.
The same terms and conditions of use apply to packages paid in two instalments as to packages paid in a single payment.
Terms and conditions for facial and body treatment plans
- Treatment plans are valid for 6 months from the date of purchase. No refund is provided for unused services.
- When purchasing a plan for a machine-assisted massage treatment, appointments are booked exclusively for the selected treatment. It cannot be exchanged for another treatment.
- If appointments for the full treatment course have been booked in advance, please notify us of any changes or cancellations at least two days before the appointment. If an appointment is cancelled less than 24 hours before the treatment, 100% of the treatment price will be deducted from the plan.
- A treatment plan may be suspended or refunded only for medical reasons, upon presentation of a medical certificate.
Gift card terms and conditions
Gift cards are non-refundable and may be used to pay for any services or products during their 1-year validity period. Once this period expires, the card can no longer be used and any remaining balance is forfeited.
By purchasing a gift card, the purchaser accepts its terms and conditions, including the condition that the amount paid for the card is non-refundable.
Gift cards may be redeemed in full or in part. The physical gift card must be retained until its balance has been used in full.
Thank you for your understanding,
VIVIDERM – Your beauty expert!